End-to-end compliance management

Track all aspects of compliance

Track, manage and report on complaints, on field-based activities, inspections, investigations, incidents, permit approvals, education and enforcement actions such as infringements and prosecution.

Inspections and investigations

Capture data and evidence in the field and link to investigation and inspections, ready for inclusion into a brief of evidence. Use workflows to apply suggested actions based on policy or legislation.

Manage enforcement

Intelligent actions and sanctions using your enforcement pyramid for consistent and transparent decisions. Manage offences, issue notices for warnings, infringements, education and manage payments.

Meet prosecution requirements

Use court matter tracking to ensure prosecution requirements are met. Be confident that any prosecutions are supported by evidence aligned to relevant points of proof. produce briefs, manage court proceedings, prosecution calendars, and record outcomes.

Intelligent regulatory compliance

Risk based targeting

Risk based algorithms take your defined parameters to calculate a risk rating. Use historical data to identify high risk profiles or patterns of non-compliance to pro-actively target high risk activities and operators.

Systems rules aligned with legislation

Implement rules based on legislation within workflows. Easily alter rules to reflect changes in legislation and ensure compliance across the organisation.

Automate workflows, emails and document generation
Manage workloads to achieve mandated response times, using automated workflows to assign work, set due date reminders, communicate with customers.

Meet KPIs and improve customer service

Powerful regulatory reporting

Access a rich central repository of data and capture the information required for regulatory reporting, court proceedings and strategic project planning.

Full audit trail

Capture accurate and comprehensive usage information that can be readily accessed to meet all audit and control obligations.

Improve customer satisfaction
Improve customer satisfaction and reduce the cost of compliance for industry and the public with the online digital self-service customer portal.